If the problem is not solved then proceed with the solution below. If you have not done that yet then I recommend you to first power Off the device for 15 seconds and then turn it ON. Note: I believe you have rebooted the device to check the issue is resolved. How to Fix all the OnePlus FingerPrint Issues? With the fix below you can resolve any possible issues on Sensor due to storage, battery or software. Today in this post I will tell you all possible solutions to fix the issue of Fingerprint Reader errors for Your OnePlus 2, OP 3, 3T, OnePlus 5, 5T and OP 6, 6T, 7, Oneplus 7T, Oneplus 8, 8T, 8 Pro. Many times Fingerprint sensor may not detect the finger, not work, or couldn’t recognize. If none of the methods mentioned above work out for you, you can just visit any nearby OnePlus Support Center and they will help you out with the issue.One of the most common issues with OnePlus Devices is with its fingerprint sensor. So that was all about how to fix the fingerprint scanner not working or not detecting on the OnePlus 9/9R/9 Pro using some simple steps and methods. Finally, tap on ‘Erase all data’ to confirm the reset.Make sure that you take a backup of all of your data before doing this. It will reset your phone and clear it out of any data. This is the last option that you can try from your side. Now let the process complete and once it is done you can turn on the device by pressing the Power button. Press the Power button to confirm the selection.You have to use the Volume button to go to ‘Wipe Cache Partition’. When you see the recovery options, you can take your hands off the two buttons.Now press and hold the Power button and the Volume Down button at the same time until you see the recovery mode options on your device.You can fix a lot of problems by clearing cache from Recovery Mode. You will now see the option to boot your device in safe mode, tap OK to reboot into Safe mode.Īdvertisement By Clearing Cache from Recovery Mode.Press and hold the power button on your OnePlus 9/9R/9 Pro.Here is how to boot your device into safe mode: You can reboot your device into safe mode and see if the sensor is working properly or not. If your device passes the test, then it is not a hardware issue but the software is having trouble reading it. To do it:ĭial *#808# and go to the fingerprint test and you can do a fingerprint auto-test. You can perform a fingerprint test and check if it’s a hardware issue or not on your OnePlus 9/9R/9 Pro. You can also tap on Add Another if you wish to add more fingerprints.Ĭheck for Hardware Problem and Then Proceed Now follow the on-screen instructions to add the fingerprints.Tap on Add Fingerprint, You will have to type in PIN, Password, or Pattern if prompted.To add new fingerprints, follow these steps: Now you will see the delete icon right across the fingerprint(s) you have registered, tap on it.You will have to type in PIN, Password, or Pattern if prompted. Here is how to remove your old fingerprints: Do note that you should clean your fingers and device’s display properly before doing so. So you should add your new fingerprints and remove the older ones occasionally to fix the fingerprint scanner not working or not detecting on the OnePlus 9/9R/9 Pro. Over fingerprints change with time and there can be many reasons for it like the climate around us and seasons. Add New Fingerprints and Remove The Older Ones So try replacing your screen protector and use a good quality one. These can create a problem and a lot of screen protectors also hinder the screen sensitivity causing the issue. But what generally happens is that the screen protector collects a lot of scratches over time. A lot of users apply screen protectors on their smartphones and it is good for the protection of the screen. Replace Your Screen ProtectorĪs mentioned above, the in-display fingerprint scanner reads your fingerprint through the display. To fix the fingerprint scanner not working or not detecting on the OnePlus 9/9R/9 Pro, you should clean your screen with a soft cloth and use an alcohol-based cleaner to wipe off any dirt. So if the screen is dirty, it will be hard for it to detect your fingerprint. The in-display fingerprint sensor is an optical sensor that takes photos of your fingerprint.
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