![]() ![]() Additionally, APWA recognized the City for four model Best Management Practices. The examination process is rigorous and time-consuming, but the benefits of ensuring excellent service delivery are worth the effort. The accreditation process requires the department to review its programs and procedures and ensure that they conform to nationally-accepted best practices. This prestigious distinction was the result of many months of hard work and dedication from Public Works and Water Services employees. In 2021, the American Public Works Association (APWA) awarded full re-accreditation to the City of Peoria Public Works and Water Services Departments. Learn about how the city prepares for shortages and manages water in times of drought. ![]() Preliminary estimates show the average residential customer will see an increase for water service (Water Usage Fee) of approximately 6. Learn about the different sources that provide water to City of Peoria residents. The City of Phoenix Water Services Department recommended a rate increase for water services and stormwater excise tax. Peoria residents enjoy high quality drinking water that is treated and delivered at an excellent value per gallon. Where does Peoria's water come from? What causes low water pressure? Find answers to these and many more frequently asked questions about Peoria's water services. Upon calling the number, the scammer said they were with the City of Phoenix in the Water Department. Peoria works to conserve water by preventing waste, offering water saving resources and programs to residents, and through free public education classes as part of our Sustainable U program. Learn about the safety of reclaimed water, and how and where it is used in Peoria. Reclaimed (or recycled) water is water that has been treated and meets quality standards for specific uses, such as irrigation. Learn how the city protects and manages its Environmental Resources through stormwater quality, backflow prevention, and wastewater (sewer) treatment programs. Water and Wastewater Rates and Fees (PDF) If you have questions about your bill or account, please send us an email or visit a City of Phoenix Pay Station. Report an Odor or Sewer Smell Form (online) To update your account information or view your billing and payment history, or to, you will need the account number and service address from the bottom portion of your water bill and your four digit PIN. When finished, click the Submit button to send the completed form as an attachment using your default email application.ĭo Not Call 911 – we have after-hours emergency for water issues: (623) 245-5201 Instructions: Please save/download this file to your computer before entering your information. Water Shutdown Shutdown Request Form (PDF) - fill and submit online Contact Information Billing and Start/Stop Service The department is comprised of a team of technical and administrative personnel dedicated to providing excellent service and residents a high quality of life. We deliver quality services to Peoria residents by using the latest technology and anticipating the needs of the future. The Water Services Department is responsible for maintaining and operating the city’s water supply and infrastructure. Financial Reports and Other Information.Dry Utilities and Small Wireless Facilities.
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